“Absolutely loved my order! Everything was beautifully packaged and the little details made it feel so special. The perfect mix of cute, creative, and thoughtful. I’ll definitely be ordering again! ♡”
Shipping policy
At Muse & Made Studio, every order is carefully prepared and packaged before making its way to you.
Processing Time
Standard orders are typically prepared within 3–5 business days. Custom, personalized, and event orders may require additional preparation time. We recommend placing custom orders at least 10 days in advance.
Shipping Time
Shipping times vary depending on the destination and shipping method selected at checkout. Estimated delivery dates are not guaranteed and may be affected by carrier delays, holidays, weather, or other circumstances outside our control.
Shipping Costs
Shipping charges are calculated and displayed at checkout. Any free-shipping promotions will be subject to the conditions shown on our website.
Tracking
When available, tracking information will be sent to the email address provided with your order once your package has shipped.
Incorrect Addresses
Please make sure your shipping information is correct before completing your purchase. Muse & Made Studio is not responsible for packages delivered to an incorrect address provided at checkout.
Lost or Delayed Packages
Once a package has been transferred to the shipping carrier, delivery is subject to the carrier’s handling and timelines. If you experience an issue, please contact us and we’ll do our best to help.
Damaged Orders
If your order arrives damaged, please contact us within 3 days of delivery and provide clear photos of the item and its packaging so we can review the issue.
Digital Products
Digital products, including eBooks, coloring books, printables, and other downloadable content, do not require shipping. Access or download instructions will be provided electronically after purchase.
Thank you for supporting Muse & Made Studio. ♡